September Holidays & Ocassions to Integrate into Your Marketing
Did you know September is Deaf Awareness Month? September isn't just about fun in the sun on Labor Day, discover more unique holidays & occasions.
August Holidays & Occasions for Marketing Success
Did you know August is National Sandwich Month? August isn't just about Back to School, discover more unique holidays & occasions.
December Holidays & Occasions to Integrate into Your Marketing
Did you know December is Universal Human Rights Month? December isn't just about Christmas, discover more unique holidays.
November Holidays & Occasions to Integrate into Your Marketing
Did you know November is National Banana Pudding Lovers Month? November isn't just about Thanksgiving, discover more unique holidays & occasions.
October Holidays & Occasions for Marketing Success
Did you know October is Breast Cancer Awareness Month? October isn't just about Halloween, discover more unique holidays & occasions.
Why Should You Leverage Survey Invitation Emails
By following these five best practices, you’ll be sending effective, successful survey invitation emails that will enhance your research strategy.
Why CX is the Key to Survival in 2024 & Beyond
CX trends and practices are critically important to your business. Learn how to empower your team to build empathy for customers. Read on!
Email + SMS, it’s What Your Customers Want
New apps have all the shiny bells and whistles, so why do customers prefer vintage channels like email and SMS? Good question. Read on to find out why.
Find the Right Customer Satisfaction Metric
Would you like to find a way to more than double your customer lifetime value? It turns out that all you have to do is increase customer satisfaction levels slightly.
Track Brand Awareness with Surveys
Brand awareness studies are an important tool when it comes to providing context for the day-to-day decisions that brand managers make.
Tap into Feedback Surveys to Collect Customer Insights
Are you looking for ways to improve your ad copy and web content to attract more leads? Explore how to tap into feedback surveys.
Email & SMS – The Ultimate Engagement Duo
When is it best to send an SMS instead of an email or send a mix of both? Let’s take a look at how email and SMS work together.
Underutilized & Powerful CX: Negative Customer Reviews
Your email list is the essential component of your marketing program. How do you use SMS to grow your list?
Now’s the time to pivot to experimentation and innovation testing
Whether you’re lucky enough to be in an industry that’s doing okay or even thriving, or one that’s struggling, this is the time to shift from optimization to innovation.
4 methods for designing truly engaging customer surveys
In this article, we’ve covered our top tips for designing engaging customer surveys as well as why you should care about customer feedback. Customer feedback surveys, if done correctly, can
Increase Your Satisfaction Survey Response Rate
We discuss the overall impact that market research has on strategic decision making in today’s business landscape.
Best Practices for Measuring Customer Satisfaction
We discuss the overall impact that market research has on strategic decision making in today’s business landscape.
Using Market Research to Inform Strategic Decision Making
We discuss the overall impact that market research has on strategic decision making in today’s business landscape.